Shipping policy

Shipping Policy – Truly Perfect Day

At Truly Perfect Day, we know you’re excited to receive your new outfit—and we’re just as excited to get it to you. We focus on fast, reliable shipping and a stress-free experience from checkout to delivery.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is on its way, you’ll receive a confirmation email with your tracking number so you can follow it in real time.

During new drops, restocks, or seasonal sales, processing may take a little longer—but we always keep you informed.

Shipping Options & Delivery Times

United States:

  • Standard Shipping: 5–9 business days
  • Express Shipping: 2–4 business days

International:

  • Standard International Shipping: 7–15 business days

Shipping rates are calculated at checkout based on your location and selected delivery speed.

✨ Free Shipping Perk:
Enjoy FREE standard shipping on all U.S. orders over $50.

Fit & Try-On Friendly Shipping

We understand that shopping for clothing online can be tricky. That’s why we work hard to deliver your items quickly—so you can try them on sooner and make sure they’re perfect for you.

If something doesn’t fit quite right, don’t worry—we make returns and exchanges simple.

Tracking Your Order

As soon as your order ships, you’ll receive an email with tracking details.

Didn’t get it? Be sure to check your spam folder or contact us—we’ll resend it right away.

Shipping Delays

While we partner with trusted carriers, delays can occasionally occur due to:

  • High demand periods
  • Weather conditions
  • Carrier-related issues

If your order is taking longer than expected, reach out—we’ll always do our best to help and keep you updated.

Incorrect Shipping Information

Please double-check your shipping address at checkout.

If an incorrect address is provided, we may not be able to recover the package. If you notice a mistake, contact us immediately—we’ll try to fix it before your order ships.

Lost or Stolen Packages

If your package shows as delivered but you can’t find it:

  • Check with neighbors or your building office
  • Contact the shipping carrier
  • Reach out to us—we’ll help you investigate and find a solution

International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Questions or Concerns?

We’re here for you. If you have any questions about your order, sizing, or delivery, don’t hesitate to contact us—we’re happy to help.

Thank you for shopping with Truly Perfect Day
Where every outfit is made to feel just right 🤍